Returns & Exchanges

At Peptide Labz, we stand by the quality of our research products and offer a 30-day return window for unopened and sealed items. If you are not completely satisfied with your purchase, our team is dedicated to ensuring a smooth and efficient resolution.

1

Initiate Your Request

Contact our support team via email with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the items in their original, unopened packaging, ensuring the RMA number is clearly marked on the outside of the box.

3

Ship to Laboratory

Send your package to our designated returns facility using a trackable shipping service to ensure safe and documented delivery.

4

Inspection and Refund

Once our quality control team verifies the seal integrity, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing