Frequently Asked Questions
Everything you need to know about our premium research solutions.
What is the purity level of your products?
All Peptide Labz products are subject to rigorous third-party testing to ensure a minimum purity level of 98% or higher. Each batch is verified via HPLC and MS analysis to guarantee consistency and quality for laboratory research.
How should I store my peptides upon arrival?
For long-term stability, we recommend storing lyophilized peptides in a cool, dry place away from direct light. For extended storage, products should be kept in a freezer at -20°C. Once reconstituted, they should be refrigerated and used within a short timeframe.
How long does shipping take?
We process all orders within 24-48 business hours. Domestic shipping typically takes 3-5 business days, while international shipping times vary by destination. You will receive a tracking number via email as soon as your order departs our facility.
What is your return policy?
Due to the sensitive nature of our research products and to ensure laboratory safety, we cannot accept returns once a package has been opened or the seal is broken. If your order arrived damaged or incorrect, please contact our support team within 7 days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as secure bank transfers and various cryptocurrencies to ensure a flexible and private checkout experience.
Are these products intended for human consumption?
No. All products sold by Peptide Labz are strictly for in-vitro laboratory research and development purposes only. They are not intended for human or animal consumption, diagnostic, or therapeutic use.